Just let me take a minute to tell you how the fates have been working against me... A month ago as I returned from Las Vegas, the furniture for our new home was delivered. I had a bedroom suite from American Signature and decided to look at the local (Daytona Beach) store to see what I liked there. I ordered a load of furniture from them! Helping the economy in my own way I guess.
The most important part of that order was a Deb work area. I had a great computer desk at the other house and lots of storage in the way of cupboards and built ins. Not so with our new home. So I needed a place for my beads and computer and perhaps a place to work on my beading that did not include the dining room table. Voila!
It was the perfect piece of furniture to accommodate my favorite things.
When it was delivered we noticed a bad scratch in the cork board on the hutch part of the desk combo. A tech arrived the same day(to fix another problem) and he took the cork board back to add a piece of cork on top of the cork that was damaged and would have it back in no time. Okay. I loaded the base but allowed the top to remain empty as I awaited the cork part being re-attached . After two deliveries, both that included a promise that the cork board would be ready and re-attached, I still did not have the cork in place. I was furious by now as it is 3 weeks time. I had to leave the deliveries to Harv so I did not go wacko on the guys delivering. They were not the ones that should have returned the cork. The Tech arrived after the second delivery and me going crazy on the store manager. Well at least explaining my frustration and disappointment in a less than calm manner. The tech arrives with the original board with a shabby attachment of cork. He was smart enough to bring along a second board and then started to reattach it...of course the holes in the back did not match up and now I have a partially attached board and I cannot hang my projects on the cork YET!
I warned the guy to have them send two men and a boy to reattach this one. I was loading the top, I had waited long enough. I gave them until this morning and now my beads have a place to call their own and I am back ready to bead. Yet the work station is not complete! I am way disappointed in the company. I made a huge order and they have been here 4 extra times because there were "issues".
I am still waiting for two items that will be available May 8th. Yes you heard me right. I had to order the day I did to assure that I would get all parts and then once the delivery was scheduled some 3 weeks later, some things were no longer available.
Projects waiting for completion
Drawers with just the right items in place.
You know that they will be rearranged more than once before I am happy with where everything is located!
Completed projects waiting to be hung!
And soon I will be bragging about a new item. No more excuses!
No more, honest!
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3 comments:
Blah blah blah....enough of all the idle chit chat...we want to see eye candy, delicious pieces of art....that I can sneak over and steal when you are not looking to keep for myself!
hehehehe
Nice post!
My favorite blogist is back. I hope Jessica doesn't read this. What can I say...I love a great bed project. Thanks for letting me know that you were back in business. Can't wait to see you! Love, Amy
First, let me say I am SO SO glad you are back.
Now, lets get you on the right track. Start your homework. This is not some cheap piece of wood. You paid plenty for it. Store Manager couldn't make you happy? Who owns the store? Get his name and send a calm letter about how much you bought there and how patient you have been. Get the name of the President of the Company that made the furniture and send a carbon copy to him. Get ANYBODY'S name at the company and send them a copy too, be sure to list them all on the store owners letter. You will be amazed at the service you will get. You should be asking for a price break...interest so to speak...for paying for furniture that you have been unable to use.
Need help? Send me the info and I'll track em down...just like a dog, I tell ya...I'll track em down. As Whirlpool when Sears left me hanging on a dishwasher. The Vice President at Whirlpool fixed it all. (But SC**W Sears)!
Did I say Glad Your're Back?
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